Official Privacy Policy

Personal Data Protection texas918

texas918 takes our responsibility to protect every member's personal information seriously. This policy explains in detail how we handle your data — from the point of collection through to storage and protection.

256-bit SSL Encryption
International Licensing
Data Not Sold
Effective Date: 1 January 2026

Data Protection Principles

Why Your Data Is Safe With Us

Every decision we make regarding members' personal data is grounded in these six core principles.

Continuous Data Encryption

All data you transmit through texas918 is protected with SSL/TLS encryption technology. Account information, transaction data and personal details are encrypted before being transmitted or stored.

No Data Sales to Third Parties

texas918 does not sell, rent or disclose your personal information to any third party for marketing purposes. Your data remains yours.

Account Control in Your Hands

You have the right to access, correct or request deletion of your personal data at any time through the account settings section or by contacting our customer support.

Secure Data Storage

Your data is stored on servers protected with strict access controls, continuous monitoring systems and regular backups to ensure data integrity and availability are maintained at all times.

Minimum Data Collection

We only collect information that is genuinely needed to provide services, process payments and fulfil regulatory obligations. No excess data is collected without a clear reason.

Policy Change Notification

If there are material changes to this Privacy Policy, you will be notified via email or an in-platform notice before those changes take effect.

Contents

1. Scope and Application of This Policy

This Privacy Policy is issued by texas918 and applies to all users who access or use our online casino platform, including the texas918.onl website, mobile applications and any related services operated by us.

By registering an account or continuing to use texas918 services, you acknowledge that you have read, understood and agreed to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, you are advised not to use our platform.

This policy should be read together with the Terms and Conditions of texas918. Any conflict between these documents will be resolved based on the interpretation that best protects the interests of the user.

2. Types of Personal Data We Collect

texas918 collects personal data through several methods — directly from you during registration or use of services, and automatically through tracking technology.

Data you provide directly:

  • Full name as it appears on your identity card (MyKad) or passport
  • Date of birth for age verification (21 years and above)
  • Email address and mobile phone number
  • Account username and encrypted password
  • E-wallet or bank account information for processing deposits and withdrawals
  • Copy of identity document (for the KYC — Know Your Customer process)

Data collected automatically:

  • IP address and device information (device type, operating system, browser)
  • Session data including login time, logout time and activity on the platform
  • Deposit and withdrawal transaction records
  • Geolocation information (country/region) for regulatory compliance purposes
  • Game behaviour data to detect suspicious activity

🔒 We do not store your full credit or debit card number. All payment processing goes through encrypted channels that comply with PCI-DSS standards.

3. Purpose of Data Collection and Processing

The personal data we collect is used for the following purposes only:

  • Account registration and management — to verify your identity, create a secure account and ensure only authorised users can log in
  • Financial transaction processing — to facilitate deposits via Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency, as well as withdrawal processing within 30 minutes to 3 hours
  • Regulatory and legal compliance — including the KYC process, Anti-Money Laundering (AML) and reporting required by international licensing bodies
  • Customer support — to handle enquiries, complaints and assistance requests you submit through our 24/7 live chat or support email
  • Platform security — to detect and prevent fraud, unauthorised access and system abuse
  • Service communications — to send important account-related notices, transaction confirmations and policy updates
  • Service improvement — to analyse usage patterns in order to improve platform performance and the overall user experience

4. Data Sharing with Third Parties

texas918 does not sell or transfer your personal data to third parties for marketing or commercial purposes. However, in certain limited situations, we may share your data with the following parties:

  • Payment service providers — e-wallet providers, banks and cryptocurrency platforms that process your financial transactions on our behalf
  • Game software providers — casino and slot game operators that provide gaming services within the texas918 platform, subject to strict confidentiality agreements
  • Regulatory and law enforcement bodies — when required by law, court order or a valid request from the relevant authorities
  • Technology service providers — hosting, cybersecurity and data analytics companies that help us operate the platform, subject to strict data processing agreements

All third parties that receive your data are required to comply with data protection standards equal to or higher than those we practise, and are not permitted to use that data for any purpose other than what has been agreed.

5. Data Retention Period

texas918 retains your personal data for as long as necessary to fulfil the purposes of collection as stated in this policy, and to comply with relevant legal and regulatory obligations.

Generally, account and transaction records are retained for at least five years after an account is closed, in line with anti-money laundering (AML) requirements. Anonymised analytics data may be retained for a longer period for service improvement purposes.

When data is no longer needed, we will ensure it is securely deleted or anonymised using methods that comply with industry standards.

6. Cookies and Tracking Technology

texas918 uses cookies and similar tracking technologies to improve the user experience, ensure platform functions run correctly and collect analytics information.

Types of cookies we use:

  • Essential Cookies — required for basic platform functions such as login session verification and security. These cookies cannot be disabled.
  • Preference Cookies — stores your settings such as language and display layout for a more personalised experience.
  • Analytics Cookies — help us understand how users interact with the platform for continuous improvement purposes.
  • Security Cookies — used to detect suspicious activity and protect your account from unauthorised access.

You can manage cookie settings through your web browser. Please note that disabling certain cookies may affect the functionality of some parts of the texas918 platform.

7. Your Rights Regarding Personal Data

As a texas918 user, you have the following rights regarding your personal data:

  • Right of Access — you have the right to request a copy of the personal data we hold about you
  • Right of Rectification — you may request correction of any information that is inaccurate or incomplete
  • Right of Erasure — in certain situations, you may request the deletion of your personal data, subject to our legal obligations
  • Right to Restrict Processing — you may ask us to limit how we process your data in certain circumstances
  • Right to Object — you may object to the processing of your data for specific purposes such as direct marketing
  • Right to Data Portability — you have the right to receive your data in a machine-readable format for transfer to another service

To exercise any of the above rights, please contact the texas918 customer support team via live chat or our email. We will endeavour to process your request within a reasonable timeframe, not exceeding 30 days from the date the request is received.

👤 For requests involving identity verification, we may require proof of identification before we can process your request.

8. Data Security Measures

texas918 implements various technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction.

  • 256-bit SSL/TLS encryption for all data communication between your browser and our servers
  • Account passwords are stored in hashed form using the latest cryptographic algorithms — no one on our team can view your password in plain text
  • Two-factor authentication (2FA) system that can be enabled for additional login security
  • Continuous 24/7 security monitoring with an automated intrusion detection system
  • Tiered access controls ensuring that only authorised personnel can access sensitive data
  • Regular security audits by independent parties to identify and address vulnerabilities
  • Regularly encrypted data backups stored at secure locations

While we do our best to protect your data, no security system can guarantee absolute protection. We encourage you to also play your part in keeping your account secure by using a strong password and not sharing it with anyone.

9. Children's Privacy and Age Restriction

The texas918 platform is strictly for users aged 21 and above only, in line with responsible gambling regulations and applicable regulatory obligations.

We do not knowingly collect or process personal data from individuals under the age of 21. Should we find that personal data of a child or minor has been collected without valid consent, we will take immediate steps to delete that data and close the account in question.

Age verification is carried out during account registration. Any attempt to bypass this process constitutes a violation of our Terms and Conditions and will result in account closure and the forfeiture of any balance held within it.

If you are aware that an individual under the age of 21 is using our platform, please contact our support team immediately.

10. Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how texas918 handles your personal data, we encourage you to contact us directly.

The texas918 customer support team is available 24 hours a day, 7 days a week, in Malay and English, via live chat within the platform or through our support email.

We are committed to responding to every privacy-related enquiry seriously and within a reasonable timeframe. For complaints involving serious data breaches, we will prioritise an immediate investigation.

FAQ

Frequently Asked Questions About Privacy

Answers to questions commonly asked by texas918 members regarding personal data protection.

During registration, texas918 collects your full name, date of birth, email address, mobile phone number and your chosen username. For the identity verification process (KYC), you may be asked to submit a copy of your identity card (MyKad) or passport. All this information is collected solely to ensure account security, comply with regulatory requirements and process your financial transactions securely.

Not at all. texas918 does not sell, rent or transfer your personal data to any third party for marketing or commercial purposes. Your data is only shared with payment service providers (to process transactions), game software providers and, when required by law, the relevant authorities. All such data sharing is subject to strict confidentiality agreements.

You can request deletion of your personal data by contacting the texas918 customer support team via live chat on the platform or through our support email. Please state clearly that you are requesting data deletion. Note that some data may need to be retained for a certain period to comply with legal obligations such as AML requirements. We will inform you clearly about which data can be deleted immediately and which data must be retained, along with the retention period.

When you close your texas918 account, your personal data will no longer be used for active service purposes. However, account and transaction records may be retained for at least five years after account closure in line with anti-money laundering (AML) regulatory requirements. Once the mandatory retention period ends, your data will be securely deleted or anonymised.

All financial transactions at texas918 are processed through channels encrypted with 256-bit SSL technology. We do not store your bank account details or full payment card numbers in our systems. Every payment method we support — including Touch 'n Go eWallet, DuitNow, FPX, Boost and cryptocurrency — uses its respective industry security protocols. Withdrawals are completed within 30 minutes to 3 hours with multi-layer security verification.

Yes. You can manage your communication preferences through your account settings. You can choose to opt out of marketing communications such as promotions and bonus offers. However, important account-related notices such as transaction confirmations, security alerts and policy updates are essential service communications that cannot be disabled, as they are directly linked to the security and operation of your account.

Ready to Play Safely and Responsibly?

texas918 has built a platform that not only offers an engaging online casino experience, but also places the security and privacy of every member's data first. Join us and enjoy a service that is managed with transparency.

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For any privacy enquiries, contact our 24/7 support via live chat within the platform.